WHICH PRODUCTS CAN BE PURCHASED ON HUMOURNOIR.COM?
humour.noir® is a young label that started in the spring of 2018. The first collection of humour.noir® includes only handbags. Further product lines are planned. The products on our website are offered subject to their availability.
HOW MANY COPIES OF ONE PRODUCT CAN I PURCHASE ON HUMOURNOIR.COM?
We attach a great importance to our products to have the least impact on the environment and see this as part of our ethical responsibility. Therefore, our products are only produced in small quantities. We kindly ask for your understanding that you can only buy one item per model and colour.
HOW CAN I KNOW WHETHER A PRODUCT IS AVAILABLE?
Information about the availability of each article is displayed on the website directly on the respective product pages.
WHAT CAN I DO IF A PRODUCT IS NOT AVAILABLE ONLINE?
For inquiries about items that are not available online, please contact us by email at firstname.lastname@example.org or contact us at +49 (0) 30 25559839. Our customer service is available from Monday to Friday between 9:00 and 16:00 CET (except on public holidays).
HOW DO I CARE OF MY HUMOUR.NOIR PRODUCT RIGHT?
Each humour.noir® product comes with a care label. You can find all relevant information there. Feel free to send us an email to email@example.com or contact us at +49 (0) 30 25559839. Our customer service is available from Monday to Friday between 9:00 and 16:00 CET (except public holidays).
CAN I HAVE MY PRODUCT REPAIRED?
If you would like to have your humour.noir® product repaired, please send us an email to firstname.lastname@example.org. Please let us know what the problem is and when the product was purchased.
HOW CAN I KNOW THAT MY PRODUCT IS ORIGINAL?
If the product was purchased on www.humournoir.com, its authenticity is guaranteed. Furthermore, you receive a certificate for each purchased product, with the serial number of the bag on it.
HOW CAN I REPORT ON FAKE PRODUCTS?
If you want to report on fake humor.noir® products or suspicious humour.noir® websites, please send an email to email@example.com. Please let us know as much and detailed information as possible. For example, where the outlet is located, who the seller of these products is, what kind of products it is, the address of the website, etc. We sincerely thank you for your support!